Protected kiosk mode: Dynamic form views for self-service applications

Design secure self-service processes in secure mode – with restricted functions and special form views for different user groups.

With HybridForms’ Kiosk mode, you can turn any tablet or touchscreen PC into a secure and user-friendly self-service solution for data capture. In the dedicated kiosk view, only limited functions are available, and the display is dynamically adjusted. Ideal for specialized applications such as medical patient information, individual customer surveys or public citizen terminals.

When entering data at interactive self-service terminals, it is important to ensure secure and guided input. At the same time, unauthorized access to the application or system must be prevented.

Use the secure kiosk mode of HybridForms for controlled form entries in self-service scenarios – with dynamic views, user group-specific content, and protected access for maximum data security.

Self-service in kiosk mode: restricted access for unregistered users

An authorized user or administrator can activate the protected kiosk mode for any form via the »Kiosk button«. The device is then handed over to an external, unregistered user – for whom only selected information and input fields are visible, while certain actions remain disabled.
The external user can independently enter data, complete checklists, read accompanying information, and watch videos within a defined timeframe (with a visible countdown). If needed, all entries can also be confirmed with a handwritten signature.

Activation of protected kiosk mode via button/click by authorized users or admins
Dynamic form view with customized pages, tabs, blocks and conditions for external users (read-only or input mode)
Limited feature set, e.g. deactivation of functions like camera, sketches and maps
Timer mechanism to restrict usage duration including a dynamic display of remaining time
Deactivation of kiosk mode via PIN code by authorized users or admins

Example: Standard form view for the customer consultant – data entry during the on-site consultation appointment

Example: Special form view for the customer – restricted visibility of fields with defined read and edit rights

Use cases: Form processes in secure kiosk mode with HybridForms

Patient admission: Direct data entry by patients during inpatient admission at hospitals or appointments in medical practices (e.g., name, symptoms, pre-existing conditions)
Digital patient education: Documentation of doctor-patient consultations prior to a planned procedure, including physician notes and patient consent
Citizen terminals: Modern self-service access to government services via online portals, e.g., for ID card applications or registration certificates
Online reports: Data entry by the reporting party on secured mobile devices at the police station, with further processing by police officers
Digital accident reports: Guided input of relevant information by individuals involved in an accident as part of witness statements to the police
Mobile safety briefings: Completion of checklists in kiosk mode for the inspection of infrastructure or construction sites by temporary external contractors

Data capture in kiosk mode: controlled, protected, intuitive

Restricted access & protection against manipulation: External, unregistered users only have access to previously defined form content within the HybridForms App. The range of functions is specifically limited – for example, the camera, sketches or map functions are deactivated. Access to other apps or system functions of the device is excluded.
Local data storage & secure synchronization: While the active kiosk mode is running, all entered data is stored locally on the device. Synchronization with the central HybridForms server takes place automatically after the kiosk mode ends. No user-related data remains on the device afterwards.

Intuitive user guidance in a reduced view: The kiosk interface only shows relevant content – without distraction from unnecessary form fields or functions. The HybridForms App is specially optimized for touchscreen operation and is suitable for users of all age groups thanks to its clear, reduced display – even without any previous technical knowledge.
Efficiency through self-service functionality: External, unregistered users such as patients, customers or visitors enter their data independently. This allows selected tasks to be completed decentrally and without employee support – which significantly speeds up processes and noticeably reduces administrative work.

Digital citizen services with HybridForms Kiosk Mode

Example: Digital citizen services – back office in the police station

Patient education via tablet: Spital STS uses HybridForms’ kiosk mode for secure data collection before gastroscopies

The Swiss hospital Spital STS AG was one of the first customers to implement HybridForms’ kiosk mode for patient education before gastroscopy examinations. In addition to medical information, a short video about gastroscopies in general and a checklist with questions about previous illnesses, allergies and painkillers are also visible in kiosk mode.

The advantage of the protected kiosk mode is that the patient can read through the information provided on the tablet at their leisure and without time pressure, and complete the data themselves.

As soon as the attending physician deactivates the protected kiosk mode on the tablet using a PIN code, the view changes automatically. Other areas, such as the declaration of consent with the signature fields for the patient and doctor, are only available in the normal extended form view.

Read Spital STS Customer Story

Protected Kiosk Mode with HybridForms – your advantages at a glance

Granular access restriction in kiosk mode – flexibly activated kiosk mode with limited views and functions for secure data entry by unregistered users.

Time-controlled usage with remaining time display – clear limitation of the processing duration including a countdown to ensure efficient and controlled work in kiosk mode.

Seamless integration & data management – local interim storage of inputs during kiosk mode and automatic synchronization with the central server once the mode is ended.